Privacy Policy

 

Effective Date: 01/01/2023

[Your Company Name] (“we,” “our,” “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you visit our website, hosted on Squarespace, and interact with our services. It also outlines your rights under applicable data protection laws, including the General Data Protection Regulation (GDPR).

1. Who We Are

Our website, dearly.ie and dearlymemorial.com, is operated by Together We Create LTD, a company based in Ireland. If you have any questions about this Privacy Policy, you can contact us at:
Email: hello@dearlymemorial.com
Postal Address: Unit G1, The Cotton House, Dún Laoghaire, Co. Dublin, A96V6VA

2. Information We Collect

When you interact with our website, we may collect the following information:

a) Information You Provide Directly

  • Personal details such as your name, email address, postal address, phone number, and payment information when you make a purchase or contact us.

  • Information provided through forms, such as custom product orders or inquiries.

b) Automatically Collected Information

Squarespace collects certain information automatically when you visit our site. This includes:

  • Device Information: Information about your device, such as IP address, browser type, and operating system.

  • Usage Data: Pages visited, time spent on the website, and referring URLs.

  • Cookies: Squarespace uses cookies to improve functionality and track website analytics.

For more information about Squarespace's use of cookies, please visit their Cookie Policy.

3. How We Use Your Information

We may use the information collected to:

  • Process and fulfill orders, including payment processing, delivery, and customer service.

  • Respond to your inquiries or requests.

  • Send updates, promotional materials, and newsletters (if you’ve opted in).

  • Analyse website performance and improve our services.

  • Comply with legal obligations.

4. Sharing Your Information

We respect your privacy and will not sell your personal information. However, we may share your information with:

  • Service Providers: For payment processing, shipping, and analytics (e.g., Squarespace, Stripe, or PayPal).

  • Legal Obligations: When required to comply with applicable laws, regulations, or legal processes.

  • Business Transfers: In the event of a merger, sale, or acquisition of our company.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to provide you with the best experience. These cookies may track your activity on our website to improve functionality and marketing efforts. By using our website, you consent to the use of cookies.

You can manage cookie preferences through your browser settings. For more details, see Squarespace’s Cookie Policy.

6. Your Data Protection Rights

If you are based in Ireland or the EU, you have the following rights under the GDPR:

  • Access: Request a copy of the personal data we hold about you.

  • Correction: Request that we correct any inaccurate or incomplete data.

  • Deletion: Request that we delete your personal data.

  • Objection: Object to the processing of your personal data for specific purposes.

  • Portability: Request your data in a structured, machine-readable format.

  • Withdraw Consent: If processing is based on consent, you may withdraw this at any time.

To exercise your rights, please contact us at hello@dearlymemorial.com. We may require verification of your identity to process your request.

7. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

8. Third-Party Services

Our website is hosted by Squarespace, and their privacy practices are integral to the functioning of our site. For more information, review Squarespace's Privacy Policy.

Additionally, we may use third-party services (e.g., payment processors, analytics tools). These providers will process your data in compliance with their privacy policies.

9. Data Security

We take reasonable measures to protect your personal data from unauthorized access, use, or disclosure. However, no online transmission or storage system is completely secure, and we cannot guarantee absolute security.

10. International Transfers

If you are accessing our site from outside Ireland, please note that your data may be transferred to and stored in Ireland or other countries where our service providers operate. By using our services, you consent to this transfer.

11. Updates to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for legal, operational, or regulatory reasons. Please check this page periodically for updates. The date of the last revision will be noted at the top of the policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:
Email: hello@dearlymemorial.com
Postal Address: Unit G1, The Cotton House, Dún Laoghaire, Co. Dublin, A96 V6VA

This Privacy Policy ensures compliance with Irish and EU regulations and incorporates Squarespace’s hosting and privacy requirements.